Return & Refunds
All returns require a Return Merchandise Authorization # ( RMA # ) within 7(seven) days since the date of receiption for an exchange or refund. Otherwise, the product will be considered as damaged by the customer. RMA # is good for fourteen (14) days only. Any products returned after the expiration date will be refused.
APlease email service@yallstore.com to submit your return request. All returns will be evaluated by our technical team. Please confirm your personal info is accurate and current. Your cooperation and confirmation is required while communication.Yallstore.com will not handle your case in fourteen (14) days if we cannot get a response from you. Refunds are made for product value only, excluding shipping and handling charges.
Warranty
The limited warranty applicable the product bought from yallstore.com is 30 days. 30-day limited warranty is a defective exchange policy that provides for either repair or replacement of merchandise that has been confirmed as defective by the product manufacturer. Otherwise Yallstore.com will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only.The warranty protects against Dead-on-Arrival (DOA) and any manufacturing defects. After 30 days the product manufacturer warranty is the only warranty in effect. Terms and conditions may vary by products or manufacturers.
Lost/Out-of-Stock Item
An item is considered lost if it does not reach the buyer after 6 weeks of delivery in US only. To such case, cover insurance will influence our processing.
If you do not want to wait for an out-of-stock item and if he has already paid by PayPal, then the charges will be reimbursed via PayPal. If the buyer does not want to wait for an out-of-stock item and if he has chosen to pay by credit card, then the item and the order will be simply cancelled. The credit card will not be charged.
Shipped a Wrong Item
If we shipped a wrong item, you has seven (7) days since the date of receipt to request a RMA#. The item you received should be returned in original condition. Damages or missing accessories on the product, you need to pay from at least 50% of the price of the product to full charge.We will reship the right screen to the customer asap.
Bought a Wrong Item
If you bought a wrong item, then you should contact us within 7 days since the date of receipt. For products exchange, you should be responsible for return shipping fee, reshipping fee and price difference between the original item and the exchange item. For refund, you will get 80% refund and pay all the shipping charges. The product must be returned in original condition with all miscellaneous accessories included. Damages or missing accessories on the product, you need to pay from at least 50% of the price of the product to full charge.
To some incompatible items, we will reship the right item to you ASAP after inspection. If the inspection cannot get through, it will be processed as you bought a wrong item.
International Returns
To international order, before purchase you should contact us to confirm the needed item. You are responsible for return shipping charges and loss or dagame of return shipments. Refunds are made for product value only, excluding shipping and handling charges. Yallstore.com is not responsible for any taxes and duties generated by the laws and policies of your local government as well as other handling fees.
General
You are responsible for risk of loss, shipping and handling fees for returning or exchanging product. All shipping charges is NON-Refundable unless agreed by Yallstore.com. 20% restocking fee is required if shipment is refused at time of delivery.
We reserve the right to refuse for return or charge a 50% restocking fee for damaged or incomplete returns. No returns or exchanges will be accepted without the prior approval issued by Yallstore.com.
