Most items are normally shipped on the
same business day if placed before 1PM PST,except
expensive items which specifically designated as "Normally shipped in 1-3
business days".Besides, large
order volumes, weather conditions or any unpredictable circumstances may also
delay in shipment,but all orders will be shipping out ASAP.
We ship almost all orders via the United States
Postal Service (USPS).s
These are the estimated times in
transit for the various shipping methods we offer:
USPS
Standard Shipping (Standard Flat Rate Shipping Service)
USPS Priority (2-5 business days)
USPS Express (1-2business days)
USPS Priority Mail International (6-10 business days)
USPS Express Mail International (3-5 business days)
Shipping and handling charges are based on the delivery
option you choose and the weight, size and dimensions of your items. The total
shipping charge will be displayed on the last page of the order form, before
you submit your order.
Note that if you select
International Priority, your shipment will be considered international and may
be subject to customs fees and import duties.
Return & Refunds
All returns require a Return Merchandise Authorization # ( RMA # ) within 7
days since the date of receipt for an exchange or refund. Otherwise, the
product will be considered as damaged by the customer. RMA # is valid for 14
days only. To international customers, the validity of RMA can be prolonged for
a few days. Any products returned after the expiration date will be refused.Returns
received without an RMA will be refused and returned at the customer's expense.
Please email Yallstore.com customer representative at service@yallstore.com
to submit your return request. All returns will be evaluated by our technical
team. Please confirm your personal info is accurate .
Yallstore.com will not handle your case
if we cannot get a response from you within 14 days.Refund are made for product
value only, excluding shipping and handling charges.We'll notify you via e-mail of your
refund once we've received and processed the returned item.
Warranty
The limited Warranty Time applicable to the product bought from yallstore.com
within 30 days. 30-day limited warranty is a defective exchange policy that provides
for either repair or replacement of merchandise that has been confirmed as
defective.Otherwise Yallstore.com will either be exchanged or repaired at our
sole discretion within the first 30 days of ownership only.The warranty
protects against Dead-on-Arrival (DOA) and any manufacturing defects. After 30
days the product manufacturer warranty is the only warranty in effect. Terms
and conditions may vary by products or manufacturers.
Lost/Out-of-Stock Item
An item is considered lost if it does not reach the buyer after 6 weeks of
delivery in US. After the 6th week, the buyer is eligible for a full refund or
a reship. Yallstore is responsible for the reshipping fee.
As for the out-of-stock item, if the buyer does not want to
wait for an out-of-stock item, there are two situations:
1. For the costumers already paid by PayPal, the charges will be
reimbursedvia PayPal.
2. For the costumers chose to pay by credit card, the item and the order will
be simply cancelled. The credit card will not be charged.
Received Wrong Item
If you received wrong item, you have 7 days since the date of receipt to
request a RMA#. We will reship the right item to you once receive the returns
asap.
NOTE :Product must be in its original
condition without any scratches or damage in the original manufacture box
accompanied by all packaging, manuals, and accessories. Or you need to
pay at least 50% of product value .
Bought Wrong Item
If you bought a wrong item, then you should contact us within 7 days since the
date of receipt. If you would like to exchange an item for a different one ,you
will be responsible for return shipping fee and reshipping fee as well as any difference
in price. If
you would like a refund , you will get 80% of the item price (excluding
postage costs).Product must be in its original condition without any
scratches or damage in the original manufacture box accompanied by all
packaging, manuals, and accessories. Or you need to pay at least 50%
of product value .
International Returns
To international order, before purchasing you should contact us to confirm the item you needed in Yallstore .You are
responsible for return shipping charges and loss or damage of return shipments.
Refunds are made for product value only, excluding shipping and handling
charges. Yallstore will not responsible for all shipping charges, duties, taxes and
other import fees imposed by international customs laws which may vary by
origin of import.
General
You are responsible for risk of loss, shipping and handling fees for returning
or exchanging product. All shipping charges is NON-Refundable unless agreed by
Yallstore.com. 20% restocking fee will be imposed if shipment is
refused at time of delivery.
We reserve the right to refuse the
return or charge a 50% restocking fee for damaged or incomplete returns. No
returns or exchanges will be accepted without the prior approval issued by
Yallstore.com.
